I helped transform the user experience of Thomson Reuters’ next-generation GCMS legal editorial system. The platform supported complex content creation, metadata, versioning, preview, and publishing workflows across Spain, Latin America, and the Gulf region—with varying user needs, languages, and editorial practices.

Leading several design initiatives, I participated in qualitative research, analyzed editorial workflows, and translated findings into improved information architecture, navigation, and new product features. I iteratively developed and validated solutions through wireframes, high-fidelity designs, and interactive prototypes. Close collaboration with globally distributed users, product partners, and developers accelerated concept validation, helped address accessibility and usability issues, and ensured technical feasibility.

The resulting experience simplified key editorial workflows, made metadata tagging more intuitive, and improved how users previewed and published content.

Deliverbals

• Heuristic evaluation, design planning
• User research and workflow analysis
• Information architecture and navigation design
• Wireframes, high-fidelity screens and prototypes
• Visual design, iconography, logos, color, and layout
• Design specifications and annotations
• User testing, design validation, and implementation support

Customer Geography

• Spain
• Latin America including Brazil and Argentina
• Gulf region countries

• Interactive
• UX Design