Designing the OpenPayment product experience resulted in an easy-to-use, cross-device accessible application. The solution enabled clinicians to efficiently manage payments and funding, monitor payments and sponsorship findings for clinical trials.

Effective clinical trial accounting requires the ability to quickly interpret complex financial spreadsheets and make timely decisions. To address this, the content (information architecture) was organized into four major categories—Sites, Funding, Payments, and Statements—improving findability through simplified navigation and providing clear ledgers and statements for payment transactions. Additionally, the user interface was designed with a consistent brand-driven visual style and white-label feature. As a value add, I also designed instant messaging and notification features to update about financial statuses.

Deliverbals

• User research, workflow maps, scenarios
• Information architecture
• Wireframes, high-fidelity screens
• UI and interactivity specifications
• Cobranding style customization options
• UI standards design system

Client/role

•  Mayo Clinic, Alliance Group  / Product Design Lead

• Interactive
• UX Design