Redesigning the National Center of Cancer Study (NCCS) management application significantly improved its user experience and work efficiency at Mayo Clinic and its affiliates across the nation. Key improvements included refining the content taxonomy, creating intuitive navigation, streamlining user flows and form entries, reducing the number of clicks and operations required to complete tasks, and providing contextual workflow guidance and help. Additionally, we implemented a cohesive branded experience as part of this design initiative.

My role encompassed the entire user experience design process, from evaluating the existing software to planning research and design strategies. I was involved in innovating information architecture, developing navigation, wireframing, and prototyping solutions, and presenting these for user validation. Finally, I delivered comprehensive designs and specifications.

Deliverbals

• User research and analysis, user workflow maps
• Heuristic evaluation, accessibility audits
• Information architecture diagrams
• Ideations, wireframes
• High-fidelity screens and prototypes for viewport sizes
• UI and interactivity specifications
• Cobranding style customization options
• UI standards

• Interactive
• Research
• UX Design